• No, it will not diminish. EDYT_’s light-blocking items do not rely on post-processing light-blocking agents; instead, their light-blocking properties are achieved through the fabric’s weave and special structure. As a result, the excellent light-blocking effect will last semi-permanently, even after repeated washings. Please feel free to enjoy using them for many years to come.

  • We sincerely apologize, but this item is currently available exclusively through our online store. To help you choose the best size, we have provided detailed size specifications on each product page, so please refer to them.

  • We’re the first to share information about new product launches and pre-order events via the brand’s official newsletter, Instagram and LINE. Please sign up at the bottom of the page.

  • Care instructions vary by product. Detailed “care labels” are provided on each product page, so please check them before purchasing. Please note that for items such as light-blocking outerwear, we recommend hand washing or dry cleaning to prevent the garment from losing its shape and to ensure it remains in good condition for years to come.

  • Please note that the product images shown are samples, so the actual product you receive may differ in color, size, and other details. We appreciate your understanding.

  • For regular items, we will ship your order within 2 to 3 business days (excluding weekends and holidays) after your order is completed (or after payment is confirmed for convenience store payments). Once your order has been shipped, we will send you a “Shipping Confirmation Email” containing your package’s tracking number.

  • The shipping fee is a flat rate of 880 yen (tax included) nationwide. Please note that shipping is free for orders totaling 30,000 yen (tax included) or more, or for customers with a Silver membership tier or higher.

  • Your order will be delivered by Sagawa Express. You can specify the delivery date and time (day and time slot) during the checkout process.

  • If your order has been successfully completed, the system will immediately send you an automated email. If you do not receive the email, please check your spam folder or add “@edyt.jp” to your list of allowed senders. We appreciate your cooperation.

  • You can change the delivery address as long as the item has not yet been shipped (before you receive the “Shipping Confirmation” email). Please contact us immediately via the inquiry form. If the item has already been shipped, please have the tracking number listed in the “Shipping Confirmation” email ready and contact Sagawa Express directly to request a change. Please note that you can also specify delivery options such as doorstep delivery or delivery to a parcel locker with Sagawa Express after the item has been shipped.

  • We sincerely apologize, but our store does not accept any changes or cancellations after an order has been placed for reasons attributable to the customer, nor do we accept size exchanges or returns after delivery. To ensure you can shop with confidence on our online store, we provide detailed size specifications on each product page.

  • We sincerely apologize for any inconvenience this may have caused. While we take every precaution to ensure our products are thoroughly inspected, in the unlikely event that the item you received is defective or incomplete, we will promptly arrange for an exchange or return (within 7 days of delivery). Please contact us via the inquiry form and include a photo of the affected area. We will cover all shipping and handling fees.

  • If the shipping address differs from the customer’s address, please rest assured that we will not include any packing slips or receipts showing the amount in the package. We will only include an “instruction card” that does not list the amount.

  • We accept various credit cards (Visa, Mastercard, American Express, JCB), Amazon Pay, Apple Pay, and Shop Pay. Please choose the option that best suits your needs.

  • Yes, we can accommodate that. If you would like a receipt, please write “Request for Receipt” in the remarks section when placing your order and specify the “Recipient Name” and “Description.” After the item is shipped, we will email you an electronic receipt in PDF format.

  • Once your membership registration is complete, we will send you a confirmation email. *Please note that if you have set up “domain-specific blocking” as a spam prevention measure, you will not receive our automated emails. Please make sure you can receive emails from “@edyt.jp.”

  • You can make changes in the “Member Information” section of My Page. For changes to your email address or mailing address, please contact us here. EDYT Customer Support: Weekdays 10:00 a.m.–4:00 p.m. (excluding Saturdays, Sundays, and holidays) support@edyt.jp

  • Please contact us via Customer Support (here).
    EDYT_Customer Support
    Weekdays 10:00 AM–4:00 PM (excluding Saturdays, Sundays, and holidays)
    support@edyt.jp

    If you have not received a response email from a representative within 3 business days, please check the following possibilities and contact us again.
    ・You entered an incorrect email address, or you changed your email address after submitting your inquiry.
    ・If you have set up “domain-specific email blocking,” you will not be able to receive automated emails. Please ensure that you can receive emails from “@edyt.jp.”
    ・The email was sent to your spam folder, or your inbox is full.